Shipping Policy

At RODDUR, we are committed to providing you with a seamless shopping experience, including fast and reliable shipping services. To ensure transparency and clarity, we have outlined our shipping policy below:

1.Shipping Time:
  • We aim to dispatch your order within 1-2 working days from the date of purchase.
  • Delivery typically takes between 2-7 working days, depending on your location and the shipping method chosen.
2.Shipping Charges:
  • We offer free shipping on orders with a total value of INR 2000 or above.
  • For orders with a total value of less than INR 2000, a shipping charge of INR 50 will be applicable.
3.Shipping Methods:
  • We collaborate with reliable shipping partners to ensure your order reaches you safely and efficiently.
  • The choice of shipping method may vary depending on your location and the availability of specific services.
  • We will provide you with relevant tracking information once your order is dispatched, allowing you to monitor its progress.
4.Order Tracking:
  • Once your order is shipped, we will provide you with a tracking ID via email.
  • You can use this tracking ID to monitor the progress of your shipment on our website or the shipping service provider's website.
5.International Shipping:
  • Currently, we only offer shipping within India. We do not provide international shipping services

6.Packaging and Condition:

  • We take utmost care in packaging your sarees to ensure they reach you in excellent condition.
  • Each saree is carefully folded, wrapped, and placed in a secure package to prevent any damage during transit.
7.Address Accuracy:
  • It is essential to provide accurate and complete shipping information to ensure smooth delivery.
  • Please double-check your shipping address before placing your order. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
8.Undeliverable Packages:
  • In the event that our shipping partner is unable to deliver the package due to an incorrect address, multiple failed delivery attempts, or refusal of the package, the customer will be responsible for any additional shipping charges incurred for re-delivery or return of the package.
9.Delays and Force Majeure:
  • While we strive to deliver your order within the estimated timeframe, please note that unforeseen circumstances, such as natural disasters, severe weather conditions, or other events beyond our control, may cause delays. We will make every effort to communicate any such delays promptly.
10.Non-Delivery and Return:
  • In the rare event that your order cannot be delivered due to reasons beyond our control or if it is returned to us, we will contact you to arrange for re-delivery or provide a refund, including any shipping charges incurred.